We are here to help you with your San Antonio Apartment Search. Hopefully we have answered any questions you may have in reference to our services. Please feel free to email us or call us at (210) 494-RENT (7368) for further assistance.

Q. Are apartment locating services free?

A. Yes, The Apartment Key's services are 100% free for you! Plus, if you lease through us, we will give you up to a $100 rebate*!

Q. If the San Antonio apartment search service is Free how do you get paid?

A. We get paid a referral commission by the apartment that you choose to lease from out of their advertising budget. Just remember to write The Apartment Key and your agents name on the guest card and lease application for the apartment in San Antonio,Texas that you choose.

Q. How fast can you find me an apartment in San Antonio?

A. We have found apartments for people in 30 minutes! We have moved people in the same day! At times it may take some apartments 24-48 hours to get you approved, but we can secure an apartment for you the same day.

Q. Is my rental rate affected by using a locator?

A. The only way your rent would be affected by using an apartment locator is to get you a better rate. At times, your agent will be aware of certain things to ask for that may not be advertised that can save you money. You do not pay a dollar more for using an apartment locator.

Q. What is the most effective way for me to find an apartment in San Antonio?

A. The best way is to contact an agent immediately by calling (210) 494-RENT (7368) or by submitting the questionnaire form in detail and one will contact you. You will get best results by using an agent as they are well informed of move-in specials and other discounts you may qualify for that you may not be aware of. They will help you save money.

Q. How do I begin my San Antonio apartment search with The Apartment Key?

A. You have several options. You can begin a search on your own right here on our website, you may fill out our on-line search form for a personalized search prepared by one of our agents, or call us at (210) 494-RENT (7368) and speak with an agent now. Within minutes one of our San Antonio apartment locating agents will call or email you with your customized list of apartments for your review.

Q. How do I schedule to see an apartment?

A. Let your agent know what day and time your are available to look at apartments and you can meet with your agent and they will drive you to the different apartments you would like to view from your personalized list. You will also receive expedited service at the apartments as your agent will have guest cards filled out prior to your arrival to save you time. If you would like to look on your own, ask your agent to register you with the property and they can fax your guest card to the leasing agents to still save you time.

Q. If I can pick up apartment guide or for rent magazines, why would I use a locator?

A. Your San Antonio apartment locator will have specific knowledge of the properties you are interested in, they will be able to give you expedited service, they will save you time by doing all the legwork for you, they will know current move-in specials and unadvertised specials, so they can save you money on your apartment. The question is, why would you not use a free apartment locator?

Q. What do I need to bring with me the day I look?

A. You will need to have your valid ID. The apartments are required to hold it while showing you the apartments. You will want to bring your checkbook for your deposit. Apartments do not accept any cash money. It will help if you have your last 2 pay stubs. If you do not receive regular paycheck stubs, let your locator know & they will instruct you on what to bring. This will help the apartments to get you approved quickly.

Q. How far in advance do I need to look?

A. It is suggested that you look within 30 days from your move-in date. If it is longer, the apartments may not know what their availability is yet and what move in specials will be available.

Q. I have heard about professional discounts, how do I know if I qualify for one?

A. This is something your agent will help you with. Your agent will be responsible for finding out what you qualify for to make sure you get the discounts you deserve. Some common professions are teachers, fire, police, medical, student, senior citizen, and military. Also, many major employers receive discounts as well. If you work for Toyota, Washington Mutual, HEB, USPO, or other large corporations, ask your agent to see what San Antonio apartments you may get a discount at. If you are stationed at Ft.Sam Houston Army Base, Lackland AFB, Randolph AFB, or BAMC, you can receive some substantial discounts.

Q. Can I lease an apartment if I have an aggressive breed animal or very large dog?

A. Absolutely! Your agent will know which apartments in San Antonio welcome your extended family!

Q. What if I have a broken lease or eviction?

A. Just let your agent know the situation so you don't waste money on application fees at apartments that are very unlikely to approve you. There are several properties in San Antonio that can work with rental history problems, but we need to know up front, so we can let you know which properties can work with your specific situation.

Q. What if I have a misdemeanor or felony?

A. Most apartments will run a background check during the application process, so it is important to let your locator know the details of any criminal history you have. It doesn't matter if you have a 20 year old felony, a 1 year old misdemeanor, deferred adjudication, whatever ... Every property has different criteria that they go by and your apartment locator knows which apartments can work with your particular scenario.

Q. How do I know if the apartment is safe?

A. Unfortunately, we can not guarantee safety. We can not predict the future. Our recommendation is to visit http://www.sanantonio.gov/sapd/IndexCrime.asp?res=1280&ver=true and look at the history of reports.

Q. How do I know if I qualify for a new home or if I can afford one?

A. We can run a FREE credit report for you and have our in-house mortgage lenders review it and you may just qualify to buy a new home. You can get 100% financing so your upfront costs can be very minimal. We can even calculate and see what your payment would be. Click on our new home page to get more information about new homes.